Are you ready for a robot to serve you coffee?
At a Dal.komm Coffee shop in Seoul, a robot takes orders from you through a mobile app or a touch screen and then makes fresh coffee. The robot can make up to 14 drinks at a time.
Choi Eun Jin thinks the process is fun and easy. The 30-year-old office worker said, “The area is crowded with office workers and local residents during lunchtime. So it’s good to have a robot like this ... so you can get your coffee more easily.”
Coffee is just one of the many industries that use automated services in this technologically forward-thinking nation. Others include restaurants, food stores, banks and manufacturers. The development comes as many Koreans, especially the young, are struggling to find work.
Just this week, workers who operate about 2,500 large cranes at building sites went on strike. They were protesting the growing use of robotic small cranes for building. Other labor unions also have protested about the use of automated devices instead of human workers at Emart, South Korea’s biggest food store group.
South Korea has been an early adopter of automation. It had the highest percentage of robots to human workers in the world in 2017.